TO BOOK YOUR TOUR: Call Premier Golf, LLC (“PGLLC”) toll-free from the U.S. and Canada at (888) 439-1831. From all other areas, call (470) 502.5284 or visit our website – www.premiergolf.com.
TOUR PRICING: All prices are in USD and subject to change due to currency fluctuation and changes in duties, taxes and government levies. Single golfer supplemental rates are available on request.
DEPOSIT/PAYMENT: A NON-REFUNDABLE deposit is required at the time reservations are requested. Payments may be made by Visa, MasterCard, Amex, Discover and check. In order to process credit card payments, each cardholder must provide billing address and security code via secure payment link. Any and all payments to Premier Golf are Non-Refundable. Cardholder must acknowledge & accept Premier Golf LLC’s Terms and Conditions.
Note: If all deposits are not received within 7 days of confirmation, the reservation is subject to revision or cancellation.
Individual – Non-Refundable Deposits vary per resort therefore you will be advised of deposit amount at the time of booking. An additional 25% of the booking total is due 180 days prior and final payment is due 60 days prior to start of itinerary.
Groups (16+) – A 35% Non-Refundable deposit is due for domestic U.S. at the time of booking. This will vary per resort. An additional 25% of the booking total is due 180 days prior and final payment is due 90 days (or more if contract stipulates) prior to start of itinerary. **Payments vary per resort so you will be informed at time of booking if any changes apply
Individual – A 25% or $1500.00 (whichever is greater) Non-Refundable deposit is due at time of booking. An additional 25% of the booking total is due on or before 180 days prior and final payment is due 90 days prior to start of itinerary.
Groups (16 +) – A 35% or $2500.00 (whichever is greater) Non-Refundable deposit is due at time of booking. An additional 25% of the booking total is due on or before 180 days prior and final payment is due 90 days (or more if contract stipulates) prior to start of itinerary. ** Contracts may vary depending on the destination but this will be noted at time of booking.
Events – See the terms & conditions provided with confirmation and/or website.
Important Note: Specific deposit, payment and cancellation policies may differ according to vendor. Special payment and cancellation policies may apply to group/event packages and airline ticket purchases. If special terms apply, these will be provided at the time of booking.
Late Payment Fees: $50 late fee for Domestic & $100 late fee for International will be imposed if ‘Final Payment’ has not been received within 10 days of the due date.
All cancellations must be submitted by email to PGLLC and are subject to the following per person cancellation charges:
Please email your cancellation request to your booking Agent or [email protected]
Domestic – Cancellation charges
Individual (15 or less) – Up to 60 days prior to arrival, the amount of deposits paid plus any additional fees imposed by the vendors (golf courses, hotels, etc.). Within 59 days prior to arrival 100% of total balance per person may apply.
Groups (16 +) – Up to 90 days prior to arrival all deposits are non-refundable plus any additional fees imposed by vendors (hotels, golf courses, etc.). Within 89 days 100% total balance may apply.
International – Cancellation charges
Individual (15 or less) – Up to 90 days prior to arrival, amount of all deposits paid plus any additional fees imposed by vendors (golf courses, hotels, etc.). Less than 89 days prior to arrival: 100% of total balance per person may apply
**Groups (16+) – Up to 90 days prior to arrival: the amount of deposits paid plus any additional fees imposed by vendors (hotels, golf courses, etc.). Less than 89 days prior to arrival: 100% of total balance per person may apply
**Groups or Special Events may incur additional deposits or stricter terms. These will be noted on the proposal.
Please note: When one member of a party cancels, it may affect the total package price for remaining members.
If you cancel and are replaced an administration fee of $100 Domestic and $250 International will apply when a refund is requested and new credit card charge is processed.
CHANGES: Any customer-initiated changes, (dates, courses, tee times, etc.) requested after time of booking will result in a change fee plus any applicable increase in price.
Individual (15 or less) – Domestic US packages: $50 per change. International $75 per change.
Groups (16+) – Domestic US: $100 per change. International: $150 per change.
All golf packages will be re-priced at the time the changes are made, which may result in a price different from the original price. Less than 45 days prior to travel, changes cannot be made without the approval of PGLLC. We cannot accommodate any changes to a confirmed itinerary after receipt of travel documents (approximately 7 days prior to arrival for Domestic travel or 21 days prior to arrival for international travel). All rates and fares that make up the tour cost are subject to change by PGLLC before final payment
based on changes to tour components.
INSURANCE: We strongly recommend you obtain Travel Insurance to protect yourself to the extent possible. You are responsible for obtaining travel insurance. We do not carry, and have no obligation to carry, insurance coverage to protect you. We recommend GolfSafe Travel Protection however, there are many travel insurance providers available.
REFUNDS: Any refunds due for cancellations will be issued within 60 days of written notification. Unused or partially used tour features and components are non-refundable. There will be no refunds for any absence from all or any portion of the tour once it commences. This includes such things as missed meals, golf, sightseeing or any other activity in the tour. However, PGLLC reserves the right to cancel any individual’s participation in a tour, or any part thereof, for any reason whereupon PGLLC will refund to the individual whose participation it has cancelled a proportionate share of the tour cost (excluding airfare) attributable to the unused portion of the tour.
Domestic: It is your responsibility to inquire as to the course policy regarding rain or bad weather. You must call the individual course directly to verify if the course is closed BEFORE playing. If the course is officially closed due to inclement weather, it is your responsibility to obtain a “rain check” if you are unable to start or complete your round due to rain. PGLLC does not issue refunds or rain checks for future play.
International: Golf courses at international destinations are not known to close their course due to inclement weather. We advise strongly that you bring rain gear with you and be prepared to play in all weather conditions. PGLLC does not issue refunds or rain checks for future play.
ADVISEMENT BY TRAVEL AGENTS: Travel Agents warrant that each client has been provided with and advised to carefully review a copy of the foregoing Terms and Conditions and that the customer fully understands that he/she is subject to said requirements and policies.
ENTRY REQUIREMENTS: Passports are required for U.S. citizens when traveling to most international destinations. Passports should be valid for six months upon entry into the country. Visas may also be necessary for some destinations. Please inquire for more information.
TRAVEL DOCUMENTS: Travel documents will be electronically delivered at least 14 days prior to departure for Domestic travel and 21 days prior for International travel. Under no circumstances will PGLLC release documents without full payment.
AIR TRAVEL: Air travel is not included in your Golf Package(s). Air travel and transportation to your destination is your own responsibility. Nevertheless, we are a full-service golf travel agency and can make air travel arrangements for you. If you use us for air travel, all quoted and/or reserved airline reservations are subject to price change and not guaranteed until tickets are actually paid for. If you use our services for air travel, we are acting as a travel agent exclusively and are not responsible for airline cancellations, delays, or missed connections. All issues associated with air travel, including refunds, must be addressed directly with the airline and will be at the discretion of the airline. We recommend that you reconfirm flights directly with the airline at least twenty-four (24) hours in advance of your departure and protect yourself from loss occurrences by purchasing trip cancellation or trip interruption insurance.
LATE BOOKINGS: We will make every effort to accommodate reservations booked on short notice. However, bookings made less than 14 days prior to departure may result in a late booking charge of $25.00 per person (Individuals) or $50.00 per person (Groups).
RENTAL CARS: A valid driver’s license and major credit card (or substantial cash deposit) is required prior to renting a car, and minimum and maximum driver age restrictions apply. Please check with your PGLLC travel specialist for explanation of rental car restrictions. Domestic car rental inclusions cover time and mileage only. International rental car inclusions cover unlimited mileage, time, local taxes and CDW insurance. All charges for car rentals including, but not limited to full coverage insurance taxes,airport fees, fuel, or any optional items shall be the responsibility of the renter.
RESPONSIBILITY: PGLLC functions as an intermediary and agent for suppliers in selling services which are not directly supplied by this company, such as accommodations, transportation, golfing, etc. PGLLC acts on behalf of the customer and is not liable for any losses or breaches of contract or any omissions or careless actions on the part of suppliers that may result in any damage, loss, injury or irregularity to any customers for tours arranged by PGLLC. In the absence of gross negligence on their part, PGLLC shall not be responsible or liable for any personal injury or property damage, delayed departure, missed carrier connections, lost or damaged luggage, substitution of service, changes in fares, schedules or rates by any transportation carrier, hotel, resort or golf course, cancellation, double booking, missed reservations or lost tickets beyond its control. Furthermore, PGLLC is not now, and shall not become liable or responsible in any way whatsoever for any loss, injury, or damage caused by acts of God, acts of government, pandemics or other entity, wars, civil disturbances, acts of terrorism, hijacks, thefts, or any other circumstances beyond its control. Tour participants should note that the suppliers/vendors providing accommodations or services are independent contractors, not agents or employees of PGLLC. PGLLC has the right to alter the printed itinerary, brochure prices and package features without notice and shall not be responsible for any inconvenience or expense occasioned by such changes.
By embarking on his/her travel, the customer acknowledges these terms and voluntarily assumes all risks. All rates contained in this proposal are valid at the time presented, but are subject to change at any time. The tour participant individually and on behalf of the individual’s heirs, spouse and beneficiaries expressly waives any claims of any nature or descriptions against PGLLC arising from, or in any way attributable to, golf packages in conjunction with PGLLC golf vacation programs.
ENTIRE CONTRACT: This is the complete, final and exclusive binding contract between the parties relating to travel and supersedes all prior agreements, understandings, both written and oral, and may not be amended or altered after your initial deposit has been made except in writing, signed by all parties.
SEVERABILITY: If any provision or portion of any provision is held unenforceable or invalid, the validity and enforceability of the enforceable portion of any such provisions shall not be affected.
NOTICES: All notices and communications shall be in writing and shall be mailed first class or emailed as follows:
If intended for us, addressed to PGLLC Golf, 286 S Main Street, Suite 400, Alpharetta GA 30009 Email: [email protected] or to such other address as may be designated by us in writing to you. If intended for you, at the address provided by you on booking or to such other address as may be designated by you in writing to us. All notices, requests, consents, waivers, approvals, demands and communications required or permitted under the agreement must be in writing and shall be deemed to have been duly given upon earliest to occur of (a) when delivered personally by hand to recipient, (b) when delivered by overnight courier (such as FedEx or UPS), (c) when transmitted by electronic mail with the receipt of such electronic mail being confirmed by telephone, or (d) via first class mail, no later than the business day following the transmission.
CAPTIONS: Captions are for convenience and reference only and shall not constitute a part of this contract or given any substantive effect.
CONFIDENTIALITY:. No confidential information of either party shall be disclosed to other parties without written consent of the other party.
INDEMNIFICATION: To the fullest extent permitted by law, the client shall indemnify, defend and hold PGLLC (and its respective officers, directors, employees, agents, members, affiliates and subsidiaries) harmless from and against all claims, damages, losses, and expenses, whether direct, indirect, or consequential, including but not limited to all fees and charges of attorneys, court and arbitration costs (whether incurred in preparation for trial or arbitration, at trial or arbitration or on appeal in insolvency proceedings incurred by the indemnitee) as a result of or relating to a breach of any provision of this Agreement by the client unless the act or omission had been specifically approved by the indemnitee. This provision shall survive the duration of this Agreement.
GOVERNING LAW, DISPUTES AND ARBITRATION: This contract shall be governed by, and construed in accordance with, the laws of the state of Georgia, USA. Any dispute, controversy, claim or complaint between the parties must be resolved by final and binding arbitration in accordance with the International Arbitration Rules of the American Arbitration Association through its Atlanta Regional Office and any such arbitration must be held in the Atlanta metropolitan area, unless the parties mutually agree otherwise in writing. Reserving a package and sending the initial deposit is and shall constitute the acceptance and ratification of this contract by you.
EVENT/VACATION OCCURRENCE AND FORCE MAJEURE: We provide hotel reservations, golf tee times, ground transportation, air travel if provided, and all services from third parties as a travel agent, and not as a principal. If the planned event/Vacation is postponed, cancelled, or relocated due to disaster, government action, acts of God, pandemics, strikes or labor unrest (other than by our employees), riot or civil disorder, acts of terrorism, inclement weather, transportation strike or other event beyond our control not anticipated or known by either you or by us at the time of your purchase of your package(s), our liability, if any, is and shall be limited to providing you with replacement hotel reservations, golf tee times and ground transfers to the next or rescheduled year/event, with price escalation and adjustment as necessitated by change of date(s), and we shall have no other and further liability to you.